Your Privacy
Matters to Us
I've spent decades in gaming law, and I know how important your privacy is. This policy explains exactly how we handle your information - no legal jargon, just straight talk about what we do and don't do with your data.
Our Privacy Commitment
As someone who's reviewed countless gaming platforms over the years, I'm tired of seeing companies hide behind confusing privacy policies. That's why I've written this one in plain English - because you deserve to know exactly what happens to your information when you play Penalty Unlimited.
We Don't Sell Your Data
Period. Your information stays with us and is never sold to advertisers or third parties.
Minimal Collection
We only collect what's absolutely necessary to provide you with a great gaming experience.
Bank-Level Security
Your data is protected with the same encryption standards used by financial institutions.
You're in Control
Delete your data anytime, opt out of communications, or request a copy of everything we have.
What Information We Collect
I believe in transparency, so here's exactly what we collect and why we need it:
🎮 Gameplay Information
- Game statistics: Your scores, difficulty levels played, and progress tracking
- Session data: How long you play and which features you use most
- Performance data: Game crashes or technical issues for bug fixes
Why we need this: To improve game balance, fix bugs, and provide you with personalized gameplay experiences.
📱 Technical Information
- Device type: Whether you're on mobile, tablet, or desktop
- Browser information: For compatibility and optimization
- IP address: For security and regional content delivery
- Operating system: To ensure the game runs smoothly
Why we need this: To optimize performance, prevent cheating, and provide technical support.
👤 Account Information (Optional)
- Username: If you choose to create an account
- Email address: For account recovery and important updates
- Preferences: Your game settings and customizations
Why we need this: To save your progress, provide customer support, and send important game updates.
🍪 Cookies and Tracking
- Essential cookies: For basic website functionality
- Analytics cookies: To understand how you use the site
- Preference cookies: To remember your settings
You control this: You can disable non-essential cookies in your browser settings without affecting gameplay.
How We Use Your Information
After years of seeing companies misuse player data, I'm committed to using your information only for legitimate purposes:
Game Improvement
We analyze gameplay patterns to balance difficulty levels, identify popular features, and fix bugs that affect your experience.
Technical Support
When you contact us with issues, we use your information to troubleshoot problems and provide personalized assistance.
Security & Fair Play
We monitor for suspicious activity, prevent cheating, and protect against unauthorized access to keep the game fair for everyone.
Important Communications
We'll only email you about critical updates, security issues, or significant changes to the game. No spam, ever.
What We DON'T Do
- ❌ We don't sell your data to advertisers
- ❌ We don't share your information with marketing companies
- ❌ We don't use your data for unrelated business purposes
- ❌ We don't send promotional emails unless you specifically opt-in
- ❌ We don't track you across other websites
How We Protect Your Data
Security isn't just a checkbox for us - it's fundamental to everything we do. Here's how we keep your information safe:
Encryption Everywhere
All data transmission uses SSL/TLS encryption. Your information is scrambled during transfer and only readable by our secure servers.
Secure Data Centers
Our servers are housed in professionally managed facilities with 24/7 monitoring, biometric access controls, and backup power systems.
Limited Access
Only essential team members can access user data, and all access is logged and monitored. Background checks are required for all staff.
Regular Security Audits
We conduct quarterly security reviews, penetration testing, and vulnerability assessments to stay ahead of potential threats.
Secure Backups
Your data is backed up to multiple secure locations with encryption at rest. We can recover your information if needed.
Incident Response
If a security incident occurs, we have a detailed response plan and will notify affected users within 72 hours as required by law.
Your Privacy Rights
You own your data, and you should have complete control over it. Here are your rights and how to exercise them:
Right to Access
Request a complete copy of all personal data we have about you, including how we obtained it and how we use it.
Right to Correction
Ask us to fix any inaccurate or incomplete information in your profile or account settings.
Right to Deletion
Request complete deletion of your account and all associated personal data. This action is permanent and cannot be undone.
Right to Portability
Receive your data in a machine-readable format so you can transfer it to another service if you choose.
Right to Object
Opt out of certain data processing activities, including analytics and marketing communications.
Right to Restrict
Temporarily limit how we process your data while we investigate concerns or disputes about its accuracy.
How to Exercise Your Rights: Contact us at privacy@unlimitedpenalty.com with your request. We'll respond within 30 days and may need to verify your identity for security purposes.
When We Share Information
I believe in radical transparency about data sharing. Here's every scenario where your information might be shared:
Children's Privacy
As a father and longtime advocate for responsible gaming, protecting children online is extremely important to me.
🔞 Age Requirements
Penalty Unlimited is designed for players 18 years and older. We do not knowingly collect personal information from children under 18.
🚨 If We Discover Underage Users
If we learn that a child under 18 has provided personal information:
- We immediately delete all their personal data
- We suspend account access
- We contact parents/guardians if possible
- We implement additional safeguards to prevent future occurrences
👨👩👧👦 For Parents
If you believe your child has used our service and provided personal information:
- Contact us immediately at privacy@unlimitedpenalty.com
- We'll investigate and delete any data within 24 hours
- We'll provide confirmation once the data is removed
- We can help you set up parental controls on their device
International Users & Data Transfers
Penalty Unlimited is played worldwide, and I want to be transparent about how we handle international data transfers.
🇪🇺 European Union Users (GDPR)
We fully comply with the General Data Protection Regulation (GDPR):
- Legal basis for processing your data is clearly explained
- You have enhanced rights to access, correct, and delete your data
- Data transfers outside the EU use appropriate safeguards
- You can file complaints with your local data protection authority
- We have a Data Protection Officer available at dpo@unlimitedpenalty.com
🇺🇸 California Users (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information we collect and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we don't sell data anyway)
- Right to non-discrimination for exercising these rights
🌍 Data Transfer Safeguards
When we transfer data internationally, we ensure protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent protection
- Additional technical and organizational security measures
- Regular reviews of transfer mechanisms and data protection levels
Contact Us & Policy Updates
📧 Privacy Questions
For any privacy-related questions or concerns:
Email: privacy@unlimitedpenalty.com
Response Time: Within 24 hours
🛡️ Data Protection Officer
For formal complaints or legal matters:
Email: dpo@unlimitedpenalty.com
Response Time: Within 72 hours
📮 Postal Address
For written correspondence:
Privacy OfficerPenalty Unlimited
123 Gaming Street
Tech Valley, CA 94000
United States
Policy Changes
I promise to keep this policy current and transparent. When we make changes:
- 🔔 We'll notify active users by email at least 30 days before major changes
- 📅 We'll update the "Last Modified" date at the top of this policy
- 📋 We'll maintain a changelog of what specifically changed
- ⏰ You'll have time to review changes and delete your account if you disagree
Last Updated: January 15, 2024
Version: 1.0
Frequently Asked Privacy Questions
We collect minimal information necessary for game functionality: basic account details (if you register), gameplay statistics, device information for technical support, and cookies for website functionality. We never collect sensitive personal data without explicit consent.
Your information is used exclusively for: providing and improving game services, technical support, ensuring fair play through gameplay analysis, and communicating important updates. We never sell your data to third parties or use it for unrelated marketing purposes.
We implement industry-standard security measures including encryption for data transmission, secure servers with regular updates, limited access controls for our team, and regular security audits. Your data is stored on secure servers with multiple backup systems.
You have the right to access your personal data, request corrections to inaccurate information, delete your account and associated data, opt-out of non-essential communications, and receive a copy of your data in a portable format. Contact us anytime to exercise these rights.
We only share data with essential service providers (hosting, analytics, support), when legally required, or with your explicit consent. We never sell your data to advertisers or marketing companies. All partners must meet our strict privacy and security standards.
We keep account data as long as your account is active. Gameplay statistics are retained for up to 3 years for game improvement purposes. Technical logs are kept for 1 year for security. You can request immediate deletion of all your data at any time.